From the run prompt. Type CMD.
In the CMD window type systeminfo.
A listing will give the boot time as well as system information.
Wednesday, July 9, 2014
Firewall timeout issue
There are many times that you start to run a Enterprise Guide flow process and it takes a large amount of time to complete the processing of the flow. During that time your Enterprise Guide project losses connection and you have to start over. This has been a big issue for our state agency.
So let me tell you what is not the problem. Enterprise Guide is not the problem, so there is no setting or configuration that can be changed to correct this problem. The changes that need to be made are on the firewall side of this equation. When Enterprise Guide opens a connection it opens a connection to the metadata server port as well as a connection to the workspace server port. That workspace server port is continually be accessed so the timeout does not occur there. The connection to the metadata server is where the problem lies. Once the metadata verify your credentials it is not accessed again. When the firewall sees that the connection to the metadata server has not be accessed within the time that it has been set (most of the time 1 hour) it breaks that connection and that cause your flow process to not be able to be completed. Have your firewall timeout increase to more than the time it take for you to complete your flow process and the process will complete without problems.
So let me tell you what is not the problem. Enterprise Guide is not the problem, so there is no setting or configuration that can be changed to correct this problem. The changes that need to be made are on the firewall side of this equation. When Enterprise Guide opens a connection it opens a connection to the metadata server port as well as a connection to the workspace server port. That workspace server port is continually be accessed so the timeout does not occur there. The connection to the metadata server is where the problem lies. Once the metadata verify your credentials it is not accessed again. When the firewall sees that the connection to the metadata server has not be accessed within the time that it has been set (most of the time 1 hour) it breaks that connection and that cause your flow process to not be able to be completed. Have your firewall timeout increase to more than the time it take for you to complete your flow process and the process will complete without problems.
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